General Terms and Conditions
Prices Displayed
The prices displayed on the Editions S.R. website are in Canadian dollars before taxes and shipping costs. They are subject to change without notice. The price is payable in full and in a single payment at the time of the order. All orders are payable in Canadian dollars. For any delivery outside of Canada, it is recommended to contact Les Éditions S.R. to find out the applicable terms and delivery times.
CSR Mobile App Refund Policy
All refund requests must be made by email to the following address: administration@editionssr.com. This request must be submitted within 48 hours of the mobile CSR application purchase date. Please note that a processing time of 4 business days is required to obtain a refund. The invoice number associated with the purchase must be included in the request as proof of purchase.
Quantity Discounts
Quantity discounts are granted to non-retail customers on the purchase of several copies or subscriptions of the same title according to the following table:
Number of copies or subscriptions |
Applied Reduction |
20 - 49 |
10 % |
50 - 149 |
15 % |
150 - 299 |
20 % |
300 and more |
25 % |
The discount does not apply automatically. You must request it in advance.
Order Processing
Orders are processed within one to two business days of reception. They are shipped Monday through Friday, excluding holidays.
Shipping Cost
Shipping costs cover preparation and packaging costs, as well as postage. These costs which are added to the amount before taxes are established depending on the delivery address and the develivery mode selected.
Note that shipping costs are only applicable to online orders. There are no shipping costs for digital products.
Montreal and surroundings
Purchase beforetaxes |
Standard Delivery |
Expedited Deliv ery |
In-store Pick-up |
$0 to $25 |
$4 |
$9 |
Free |
$26 to $50 |
$9 |
$14 |
Free |
$51 to $149 |
$11 |
$16 |
Free |
$150 and over |
Free |
$5 |
Free |
soustie
*Northern Regions*Nord-du-Québec, Côte-Nord and Gaspésie-Îles-de-la-Madeleine
Amount of order before taxes |
Standard Delivery |
Expedited Delivery |
$0 to $25 |
$9 |
$14 |
$26 to $50 |
$14 |
$19 |
$51 to $149 |
$16 |
$21 |
$150 and over |
Free |
$10 |
Rest of Canada
Amount of order before taxes |
Standard Delivery |
$0 to $25 |
$12 |
$26 to $50 |
$16 |
$51 to $149 |
$20 |
$150 and over |
$25 |
Payment
Orders placed online or by telephone must be paid by credit card, VISA or MASTERCARD.
Orders placed in store may be paid by credit card, VISA or MASTERCARD, or by DEBIT card.
Delivery Time
Allow approximately 2 to 4 business days for standard
delivery and 1 to 2 business days for expedited delivery.