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General Terms and Conditions

Prices Displayed

The prices displayed on the Editions S.R. website are in Canadian dollars before taxes and shipping costs. They are subject to change without notice. The price is payable in full and in a single payment at the time of the order. All orders are payable in Canadian dollars. For any delivery outside of Canada, it is recommended to contact Les Éditions S.R. to find out the applicable terms and delivery times.


CSR Mobile App Refund Policy

All refund requests must be made by email to the following address: administration@editionssr.com. This request must be submitted within 48 hours of the mobile CSR application purchase date.  Please note that a processing time of 4 business days is required to obtain a refund. The invoice number associated with the purchase must be included in the request as proof of purchase.


Quantity Discounts

Quantity discounts are granted to non-retail customers on the purchase of several copies or subscriptions of the same title according to the following table:


Number of copies or subscriptions

Applied Reduction

20 - 49

10 %

50 - 149

15 %

150 - 299

20 %

300 and more

25 %


The discount does not apply automatically. You must request it in advance.


Order Processing

Orders are processed within one to two business days of reception. They are shipped Monday through Friday, excluding holidays.


Shipping Cost

Shipping costs cover preparation and packaging costs, as well as postage. These costs which are added to the amount before taxes are established depending on the delivery address and the develivery mode selected.

Note that shipping costs are only applicable to online orders. There are no shipping costs for digital products.

Montreal and surroundings


Purchase beforetaxes

Standard Delivery

Expedited Deliv ery

In-store Pick-up

$0 to $25

$4

$9

Free

$26 to $50

$9

$14

Free

$51 to $149

$11

$16

Free

$150 and over

Free

$5

Free

soustie

*Northern Regions*Nord-du-Québec, Côte-Nord and Gaspésie-Îles-de-la-Madeleine


Amount of order before taxes

Standard Delivery

Expedited Delivery

$0 to $25

$9

$14

$26 to $50

$14

$19

$51 to $149

$16

$21

$150 and over

Free

$10


Rest of Canada


Amount of order before taxes

Standard Delivery

$0 to $25

$12

$26 to $50

$16

$51 to $149

$20

$150 and over

$25

Payment

Orders placed online or by telephone must be paid by credit card, VISA or MASTERCARD.

Orders placed in store may be paid by credit card, VISA or MASTERCARD, or by DEBIT card.


Delivery Time


Allow approximately 2 to 4 business days for standard delivery and 1 to 2 business days for expedited delivery.