In this day and age when mental health problems are on the rise, it is paramount for policemen and women to receive appropriate training so they can intervene effectively when answering calls relating to mental health situations they will encounter.

In addition to offering several practical scenarios (including three new ones) relating to the intervention process, this edition offers a brand new chapter on the general principles of the helping relationship and basic communication techniques. The author presents various tools to be applied to quickly establish a bond of trust with the person with a mental disorder and to facilitate the approach.

This edition includes the legislative changes as amended on December 1, 2021.

Answer Book

An answer book is also available for this title. However, it is reserved exclusively for training purposes. An order of at least 20 books is required to obtain the document.